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Contact Athletico Customer Service

How to Reach a Person at Athletico

Verified Contact Information

Toll-Free Number:

  • 1-877-284-5384
Call Now
Send Message

Customer Service:

  • 1-630-575-6200

Accounting/ Billing:

  • 1-630-575-6250

General Info:

info@athletico.com

Jobs/ Career:

careers@athletico.com

Athletico Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Athletico Phone Number
1 (877) 284-5384
Average Hold Time
From 3 to 5 minutes
Most Popular Athletico Email Address
info@athletico.com
Issue Resolution Rate
Low (13% reported full resolution)
Contact Method Distribution
86% phone, 14% email
Common Reasons for Contact
Product/ service, request for information and activation/ cancellation
View full overview

How to Contact Athletico?

Athletico phone number is (877) 284-5384. Athletico customer care agents can provide you with information about insurance plans and services provided. You can also schedule an appointment or share your feedback about the company. The best days to contact the company by phone are Monday and Wednesday, when the number of calls is not high.

Inquiries that are not time-sensitive can be addressed by email. Athletico email is info@athletico.com. Are interested in learning more about open job positions at the company? Are you thinking about joining Athletico? Drop a line at careers@athletico.com to get in touch with the HR department.

Athletico hours of operation vary depending on the location. For example, the clinic in Oregon is open Monday through Friday. On Monday and Wednesday, the clinic operates from 8 am to 7 pm. On Tuesday and Thursday, the branch is open between 7 am and 7 pm. On Friday, you can visit the clinic from 8 am to 5 pm. To get details about the schedule in other locations, please see the “Locations” page of the company’s website.

Athletico headquarters is located in Illinois. Athletico address for the main branch is 2122 York Road, Ste. 300, Oak Brook, Illinois 60523, United States. Today, the company owns more than 600 clinics in 19 states. To get detailed information about a particular branch, please see the “Locations” page of the Athletico website.

Athletico website doesn’t have an option of contacting the company via live chat or submitting inquiries via an online form, however, you can request an appointment by clicking an orange button at the top of the page. Those who like messaging on social media, can send an inquiry to the company on X, Facebook, LinkedIn, or Instagram.

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Contact Information

Athletico Website:

Athletico Help Center:

Corporate Office Address:

Athletico
2122 York Road, Ste. 300
Oak Brook, Illinois 60523
United States

Other Info (opening hours):

Other Locations:

Andersonville, 5545 N. Clark St.,

Chicago, IL 60650


Bucktown, 1644 N. Milwaukee Ave,

Chicago, IL 60647


Clybourn, 1953 N. Clybourn, Unit S,

Chicago, IL 60614


Garfield Ridge/Midway, 6255 S. Archer Ave,

Chicago, IL 60638

More contact details

Fax:

+1 (630) 575 7400

Why Customers Call Athletico?

Top Reasons of Customers Calls

  • Product/ Service 27%
  • Customer Inquiries & Issues 20%
  • Request for Information 13%
  • Activation/ Cancellation 7%
  • Shipping and Delivery 7%
  • Refund 7%
  • Payments and Charges 7%
  • Account 7%
  • Website/ Application 7%

Product/ Service

27%
  • "Check corporate policy"
  • "Employee complaint"
  • "Insurance issue"

Customer Inquiries & Issues

20%
  • "Deleted email by accident"
  • "I want to give a praise to my wonderful therapist and I don't know who to call"
  • "Deceptive business practices"

Request for Information

13%
  • "Tech support"
  • "We were.in accident and want to know if you been payed"

Activation/ Cancellation

7%
  • "To cancel an appointment"

Shipping and Delivery

7%
  • "can't reach my location"

Refund

7%
  • "Refund for overcharge"

Payments and Charges

7%
  • "Pay bill"

Account

7%
  • "Needing copy of my 2024 taxes. Lost phone can't verify identity"

Website/ Application

7%
  • "Website assistance"

About

Summary

The story of Athletico began back in 1991 when M.Kaufman founded its very first facility in Chicago. At the beginning, Athletico Physical Therapy was servicing 2 institutions covering Francis W. Parker High School and local rugby club. Nowadays, Athletico is a successful group of therapy centers that is present countrywide and offers services in Illinois, Arizona, Ohio, Indiana, and South Dakota among other states. The company employs more than 4000 skilled professionals and has its own treatment programs developed over the years of extensive research. Since 2011, Athletico Physical Therapy has started monitoring progress as well as patient satisfaction index tracking by using Focus on Therapeutic Outcomes to control therapeutic results.

Athletico reviews and complaints

Athletico is ranked 198 out of 6839 in Hospitals, Clinics and Medical Centers category

Area Served

USA

Payment Methods

VISA

Compare Athletico Customer Service To

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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